Frequently asked questions
Everything you need to know about getting matched with local pros.
Is it really free for homeowners?
Yes, completely. Prowl is 100% free for homeowners. We're paid by the pros we match you with — you never pay us anything.
How quickly will I hear from pros?
Most homeowners hear from matched pros within a few hours. Urgent requests are often responded to within minutes.
How are pros vetted?
Every pro on Prowl goes through a verification process before they can receive leads. Every request is also reviewed and scored to make sure only serious leads reach our professionals.
What if I don't like the pros I'm matched with?
You're never obligated to hire anyone. If you don't hear back or aren't satisfied, let us know and we'll find alternatives.
Are you available in my area?
Prowl covers a growing network of service areas across the US. Submit your request and we'll tell you right away if we have pros near you.
How many pros will contact me?
We typically match you with up to 3 qualified pros so you can compare — without being overwhelmed by calls.
Do I need to create an account?
No account required to submit a request. You can create a free account to track your requests and review the pros who contact you.